Come be part of the story at Nokia Conversations
The way corporations interact with their customers has changed drastically in the past few years. The era of mass marketing and mass communications is over. Customers have been increasingly taking up widespread social media tools on the web and turned into the message creators, driving the conversations around the products and services they use.
Therefore, corporations must join customers in these conversations. We need to be able to speak openly, honestly, and in a personal tone. We need to listen carefully without being defensive. We need to respect those who speak to us and about us. We need to understand that we no longer control the conversation but are a part of it.
For a few years now, Nokia have been participating in the conversation with customers through various efforts, ranging from blogs by people who work on S60, outreach to Nseries aficionados, support discussion boards, and a site to download and discuss early state software from Nokia.
Nokia’s most recent addition has been Nokia Conversations, a site dedicated to the stories in and around the Nokia neighborhood. It’s not about the tech and specs, but about the people, products, and ideas behind the news. Nokia Conversations highlights the best and most important conversations about and around Nokia, whether it comes from inside Nokia or outside. Our articles also add a mix of various elements, such as videos and photos.
If you want to learn more, go and visit Nokia Conversation and join in the conversation.
